Accessibility Statement

Trip-ey targets the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA (opens in a new tab). That standard also underpins Israeli Standard IS 5568, the European standard EN 301 549 referenced by the European Accessibility Act, and the level generally expected under the Americans with Disabilities Act and UK equality law.

Current conformance status: partially conformant. Partially conformant means most of the site meets the standard, but some content does not yet fully conform. The known gaps are listed in section 4.

• Every page can be operated with a keyboard alone. Focus is visible throughout, with a high-contrast focus ring on interactive elements.
• A “Skip to main content” link is the first thing a keyboard or screen reader user reaches on each page.
• Moving between planner steps sends focus to the new step heading and announces validation errors, so screen reader users are not left behind on the previous step.
• The confirmation dialog traps nothing you cannot escape: it takes focus on open, closes with the Escape key, and returns focus when dismissed.
• Form fields have visible, permanently associated labels rather than placeholder-only labelling, and errors are described in text, not by colour alone.
• Buttons and links say what they do — “Save this room”, “Review my preferences”, “Build my travel profile” — instead of “click here”. Icon-only controls carry an accessible name.
• Interactive targets are at least 44 by 44 CSS pixels, meeting WCAG 2.2 target size guidance.
• Meaningful images have descriptive alternative text; decorative images are hidden from assistive technology so they are not read out as noise.
• Text and interface colours have been measured against their backgrounds to meet the 4.5:1 contrast minimum for body text.
• Animation respects the operating system “reduce motion” setting.
• Content is written in plain language and the page language is declared, so screen readers pronounce it correctly.

Self-assessment, carried out on September 7, 2026. It combined automated linting for accessibility defects in the interface code, programmatic contrast-ratio measurement of every text and background colour pair in the design, and manual keyboard and structure review.

No independent third-party accessibility audit has been commissioned yet, and no assistive-technology user testing has been carried out. Both would strengthen this statement and are planned.

We are aware of the following, and are working on them:

• Scroll-driven hero imagery. The landing page changes its background image as you scroll. It is entirely under your control and stops when you stop scrolling, but it has not been reviewed with vestibular disorders specifically in mind.
• Disabled controls. Greyed-out buttons, such as a carousel arrow at the end of a list, have deliberately low contrast to signal that they are inactive. WCAG exempts inactive controls, but the state is currently conveyed by appearance more than by text.
• Complex results tables and cards. Wide comparison content scrolls horizontally on small screens. It is reachable by keyboard, but the experience is better on a larger display.
• Third-party destinations. Links to airlines, booking sites and government advisories lead to sites we do not control and whose accessibility we cannot guarantee.
• No independent audit yet, as noted in section 3.

If any part of Trip-ey blocks you, we want to hear about it — this is the fastest way to get it fixed, and reports are genuinely welcome.

Email support@trip-ey.com with the page address, what you were trying to do, and the browser or assistive technology you were using, if you know it. We aim to reply within 14 days with either a fix or a date for one.

If you need information from Trip-ey in another format, ask and we will provide it.

If you are not satisfied with our response, you may raise the matter with the accessibility or equality body in your country — in Israel, the Commission for Equal Rights of Persons with Disabilities at the Ministry of Justice; in EU member states, the national market surveillance authority designated under the European Accessibility Act; in the United Kingdom, the Equality Advisory and Support Service.